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Norfolk Bulk Trash Pickup Rules

Bulk pickup is listed as available for up to 4 items per collection. Norfolk residents on the city waste system receive up to twelve scheduled bulk waste collections per calendar year, limited to three cubic yards per collection. Requests must be submitted no later than 3:00 p.m. on the business day prior to your normal trash collection day using the MyNorfolk app, online portal, or by calling Norfolk Cares at 757-664-6510. Set scheduled items at the curb between 5:00 p.m. the evening before and 7:00 a.m. on pickup day. Non-commercial passenger tires are limited to four per collection day and twelve per year.

Norfolk bulk pickup rules

Bulk waste limits and booking rules for Norfolk
Collection ruleNorfolk residents on the city waste system receive up to twelve scheduled bulk waste collections per calendar year, limited to three cubic yards per collection. Requests must be submitted no later than 3:00 p.m. on the business day prior to your normal trash collection day using the MyNorfolk app, online portal, or by calling Norfolk Cares at 757-664-6510. Set scheduled items at the curb between 5:00 p.m. the evening before and 7:00 a.m. on pickup day. Non-commercial passenger tires are limited to four per collection day and twelve per year.
Limit per pickup4 items
Permitted materialsNo unconditional accepted-material list is verified. Confirm eligibility before putting items out.
Advance noticeRequired before collection.
Dispatch phone757-664-6510

Allowed vs. disallowed bulk materials

How to throw away a mattress in Norfolk

Follow the listed bulk rule: Norfolk residents on the city waste system receive up to twelve scheduled bulk waste collections per calendar year, limited to three cubic yards per collection. Requests must be submitted no later than 3:00 p.m. on the business day prior to your normal trash collection day using the MyNorfolk app, online portal, or by calling Norfolk Cares at 757-664-6510. Set scheduled items at the curb between 5:00 p.m. the evening before and 7:00 a.m. on pickup day. Non-commercial passenger tires are limited to four per collection day and twelve per year.

Special disposal mandates

Plastic mattress encasement: The listed rules do not require mattress bagging. Confirm any material-specific handling instructions before pickup.

Freon sticker for refrigerant appliances: Not required under the listed rules. Household appliances such as washers, dryers, and stoves must be free of trash and debris before collection. For cooling units with freon, verify handling instructions through MyNorfolk or the SPSA Transfer Station.

Local disposal alternatives in Norfolk city County

For items that cannot go at the curb, check these official disposal resources. Confirm accepted materials, residency requirements, fees, and hours before visiting.

The nearest eligible transfer station or landfill depends on your address and the material. These resources are not ranked by distance.

DPW & sanitation contact

City of Norfolk Department of Public Works Division of Waste Management · municipal dpw

Phone: 757-664-6510

810 Union St, Suite 700
Norfolk, VA 23510
Visit Official Norfolk Sanitation Portal Official municipality portal at norfolk.gov

These collection rules cover Zone City of Norfolk Curbside Collection Routes.

Trash & recycling questions

What days is trash collected in Norfolk, VA?

Listed trash collection days are Monday and Tuesday and Wednesday and Thursday and Friday. Set containers out Place containers at the curb after 5:00 p.m. the night before collection and no later than 7:00 a.m. on collection day. Remove containers from the curb by 11:30 p.m. on your collection day.. These rules apply to Zone City of Norfolk Curbside Collection Routes.

Is garbage pickup delayed for holidays in Norfolk?

As of 2026-09-23: No observed holidays this week. Collections follow the regular schedule. A listed holiday shifts that day and the remaining collection days in its service week by one day. Observed holidays: New Year's Day, Thanksgiving Day, Christmas Day. These rules apply to Zone City of Norfolk Curbside Collection Routes.

How do I schedule bulk trash pickup in Norfolk?

Norfolk residents on the city waste system receive up to twelve scheduled bulk waste collections per calendar year, limited to three cubic yards per collection. Requests must be submitted no later than 3:00 p.m. on the business day prior to your normal trash collection day using the MyNorfolk app, online portal, or by calling Norfolk Cares at 757-664-6510. Set scheduled items at the curb between 5:00 p.m. the evening before and 7:00 a.m. on pickup day. Non-commercial passenger tires are limited to four per collection day and twelve per year. The listed limit is 4 items per pickup. Advance notice is required. Contact sanitation at 757-664-6510 to confirm eligibility and arrange service. These rules apply to Zone City of Norfolk Curbside Collection Routes.

What items are accepted for recycling in Norfolk?

The listed accepted materials are Cardboard boxes (flattened), Newspapers, magazines, catalogs, unwanted mail, and office paper, Plastic bottles and jugs, Aluminum cans, foil, and clean pie plates, Steel and tin food cans, Glass bottles and jars (clear, brown, green), Waxed cardboard milk containers. Keep these listed prohibited items out: Plastic grocery bags and plastic trash bags (never bag recyclables), Styrofoam cups, plates, and packing materials, Plastic wrapping, film, and bubble wrap, Food scraps, liquids, and yard trimmings, Household hazardous chemicals and motor oil, Batteries, electronics, and cords. Confirm item-specific preparation rules with the official sanitation office. These rules apply to Zone City of Norfolk Curbside Collection Routes.