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Privacy Policy

Last updated: September 2026. When Is Trash Pickup values your privacy. This policy describes how we collect, manage, and safeguard information when you visit our website.

1. Information We Collect

We design our website to collect minimal data. When Is Trash Pickup does not require user accounts, logins, or passwords to view sanitation schedules, recycling guides, or holiday calculators.

Information Collected Automatically: When you browse our website, our servers automatically record basic technical data in server access logs. This data may include your Internet Protocol (IP) address, browser type, operating system, referring URL, pages visited, and date and time stamps. We use this information solely to maintain server security, prevent abuse, and diagnose technical errors.

Information You Voluntarily Provide: If you contact us via email to report a schedule correction or ask a question, we collect your email address and any additional information you choose to include in your correspondence so we can assist you.

2. Cookies and Similar Technologies

A cookie is a small text file placed on your computer or mobile device when you visit a website. Cookies help websites remember your preferences, measure performance, and deliver relevant content.

We and our third-party service partners may use cookies, web beacons, and related technologies to understand how visitors navigate our directory, gauge page load performance, and support the display of advertisements.

You can adjust your web browser settings to refuse cookies or alert you when cookies are being sent. Note that if you disable cookies, some minor features of the website may function differently, but all schedule information will remain fully accessible.

3. Third-Party Advertising and Analytics

To keep When Is Trash Pickup free for everyone without charging subscriptions, we may display third-party advertisements through trusted advertising networks (such as Google AdSense, Raptive, or Mediavine).

These advertising partners may use cookies, device identifiers, and similar technologies to collect information about your visits to this and other websites over time to display advertisements suited to your interests.

Opt-Out Choices: You can learn more about interest-based advertising and manage your preferences through the following consumer choice portals:

4. California Privacy Rights (CCPA / CPRA Notice)

If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act grant you specific rights regarding your personal information:

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You have the right to request deletion of personal information we collected from you, subject to legal exceptions.
  • Right to Correct: You have the right to request the correction of inaccurate personal information.
  • Right to Opt Out: You have the right to direct businesses not to sell or share your personal information for cross-context behavioral advertising.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To submit a privacy inquiry or exercise your rights, please email us at privacy@whenistrashpickup.com.

5. Children's Privacy (COPPA)

When Is Trash Pickup is intended for general adult audiences, including homeowners and renters managing household tasks. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please notify us immediately so we can remove the data.

6. Data Security

We employ administrative, physical, and technical safeguards to protect information against unauthorized access, disclosure, or alteration. However, no data transmission over the Internet can be guaranteed completely secure.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The date at the top of this page indicates when the latest modifications were posted.

8. Contact Our Privacy Team

If you have questions, comments, or requests concerning this Privacy Policy, please contact our team at:

Email: privacy@whenistrashpickup.com